The report offers an actionable guide for consumer companies to future proof their businesses by shifting to synchronised, smart, and sustainable business models, and includes contributions from experts with executive experience at L’Oréal, Marks & Spencer, Pernod Ricard, Danone, and Mazars.
Expert opinions from the world's leading consumer companies
Data quality (37%) and data tracking (28%) are the top two impediments to producing a sustainability report.
37%
Most businesses already produce a sustainability report.
65%
While companies have made progress on improving ESG performance – pressured by consumers, investors, regulators and even from within –a more radical rethinking of objectives and business models is necessary. To be future-ready, consumer companies must shift to sustainable, smart, and synchronised business models.
Technology will be a key enabler of this business transformation towards sustainability. Businesses must leverage digitalisation to completely reimagine products and processes, including reducing their environmental footprint enhancing their positive social impact and enabling them to foster and maintain consumer relationships.
This report provides actionable insights on how businesses can successfully respond to a trifecta of challenges: meeting consumer demands, putting sustainability at the forefront of their business, and executing a digital transformation.
How ESG and technology can enable resilience and adaptability in the consumer sector
Businesses plan to increase investment in sustainability initiatives in 2023.
68%
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using technology to accelerate the ESG transition in the consumer sector
Sustainable, smart, and synchronised:
Mature markets are experiencing a shift in consumer demand patterns as consumers move away from traditional products and services towards those consistent with environmental, social, and governance goals. Our study ‘Sustainable, smart, and synchronised’ explains how consumer companies can harness ESG and digital transformation to thrive in this changing environment.
Over a third are “completely ready” to meet new ESG reporting requirements; another 38% are “mostly ready”.
36%
“Consumers’ demands are evolving – as shoppers they want convenience but as citizens they want to make sustainable choices. Through digital and sustainable transformation, businesses can strategically and systematically future proof themselves to meet these often conflicting asks.”
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Matt Dalton
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Partner, Risk Consulting & Consumer Sector Leader
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Matt Dalton
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Partner, Risk Consulting & Consumer Sector Leader
Investing in a sustainable future
59%
of consumer CxOs have budgeted costs for implementing sustainability strategies and reporting.
of companies say data quality challenges are one of their biggest obstacles to sustainability reporting.
45%
of consumer company CxOs say transforming company technology is one of their top strategic priorities.
33%
Technology will be a key enabler of this business transformation towards sustainability. Businesses must leverage digitalisation to completely reimagine products and processes, including reducing their environmental footprint enhancing their positive social impact and enabling them to foster and maintain consumer relationships.
This report provides actionable insights on how businesses can successfully respond to a trifecta of challenges: meeting consumer demands, putting sustainability at the forefront of their business, and executing a digital transformation.
Technology and Digital Consulting
There’s always an opportunity with new technology: There’s always a robust digital solution.
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Sustainability and ESG
Sustainability and ESG must be at the heart of every organisation's business model.
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Consumer insights
Expert analysis on the latest consumer industry insights in the UK.
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Integrated services that help you manage change and drive value.
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Partner, Risk Consulting & Consumer Sector Leader
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using technology to accelerate the
ESG transition in the consumer sector
Sustainable, smart, and synchronised:
Download the report
using technology to accelerate the ESG transition in the consumer sector
Sustainable, smart, and synchronised: